In today's fast-moving world, delivery isn't just about transporting parcels. It's about keeping promises.
500+
Weekly Parcels
98%
On-Time Delivery
24/7
Live Tracking
Built on one simple goal
Make parcel delivery reliable,clear,andstress-free.
Today we support individuals and businesses across the UK with professional logistics coordination and personal service. While we use DPD's national delivery network to move parcels efficiently, what makes Citi Plus different is the human side.
Clear communication, careful handling, and real support, whenever you need it.
Human-first
Real people, real support, not just tracking numbers.
Reliable
98% on-time delivery backed by DPD's national network.
Personal
We know our clients by name, not just by account number.
Every parcel tells a story. We make sure it arrives perfectly.
Delivering Trust
Across the UK via the DPD network
3000+
Weekly parcels
98%
On-time
We don't just move boxes
We help deliver what matters most to you, whether it's a business shipment or something deeply personal. Citi Plus handles each parcel with purpose.
Fast & reliable
E-commerce Orders
Citi Plus creates great customer experiences, one delivery at a time. From single items to bulk orders, we handle it all.
Secure & confidential
Business Documents
Citi Plus provides secure, confidential delivery for important paperwork, contracts, and legal documents.
Supply chain support
Commercial Goods
Citi Plus keeps businesses running with reliable, consistent supply chain logistics support across the region.
Sent with care
Personal Parcels
Citi Plus treats every personal parcel with the care it deserves, ensuring special items arrive safely.
The best of both worlds
National network reach paired with personal, human service, that's the Citi Plus difference.
via DPD's infrastructure
National Network
Every corner of the UK, reached reliably through DPD's industry-leading logistics infrastructure.
- Nationwide UK coverage
- Advanced sorting facilities
- Real-time tracking technology
- Time-definite delivery options
Hands-on coordination
Personal Service
Behind every parcel is a real person at Citi Plus. We are guiding, communicating, and resolving anything that comes up.
- Dedicated Citi Plus support
- Clear communication at every step
- Real person to speak with
- Personal account management
Nationwide Coverage
Every UK postcode
Dedicated Support
Real people, fast responses
End-to-End Tracking
Live GPS updates
Time-Definite
Delivery windows that stick
The principles that guide us
From daily operations to long-term strategy, these are the values that define every decision we make.
Why we exist
Our Mission
To deliver reliable, transparent, and stress-free logistics that connect people and businesses across the UK, combining national network efficiency with genuine personal service.
Where we're headed
Our Vision
To be the most trusted name in UK parcel delivery, recognised not just for getting parcels from A to B, but for the peace of mind we bring to every single shipment.
Our Core Values
Six principles that define who we are and how we work.
A promise, not a guideline.
Reliability Above All
We treat every delivery window as a commitment. When we say it will be there, it will be there.
People behind every parcel.
Human-Centered Service
Behind every shipment is a person. Our team is accessible, communicative, and genuinely cares.
No surprises. Ever.
Radical Transparency
No hidden fees. No vague updates. Trust is built on clear, honest communication every step.
In safe hands.
Security & Care
Your goods are handled with strict protocols ensuring every item arrives exactly as it left.
Good enough isn't enough.
Continuous Improvement
We constantly refine our processes, technology, and service to raise the bar for you.
Proudly UK-based.
Community Commitment
We serve local communities and support the businesses that make them thrive, every day.